Data requests

Commissa holds real people: a rep has a name and usually an email, and the name is what a payout statement says the money is for.

What "erase" does here, and why it is split. The email is erased whenever you ask — it is pure contact data and appears on no statement. The name is only erased once the rep is archived AND no period still shows a non-zero payout for them. Erasing it while money is recorded as owed would leave that money owed to nobody, and the statement is the only record of whose it is. Settle or zero those periods first — the refusal below names exactly which.

The full erase replaces the name, email and payroll id on the rep, the address, subject and text of the statement emails sent to them, their name on the disputes they raised from their statement link, and their name, email and payroll id in the frozen statements of closed periods. Every deal, adjustment and amount stays.

Kept: the text of the pay disputes they raised and the decisions on them, and the audit trail's lines that name them, because the disputes are the record behind an adjustment and the audit trail cannot be edited.